Patient Experience: Empathy + Innovation Summit
Building on the past decade of the clinician-centered summit, 2020 programming will emphasize the impact, advantages and pitfalls of technology on patient care. Led by Dr. Adrienne Boissy and her world-renowned team, Cleveland Clinic's must-attend event will continue to shape the global conversation around the importance of the care experience.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.